Case Study
iSTYLE
Established in 2005 , iSTYLE Apple Premium Partner operates one of the biggest chains of Apple stores in CEMEA (Central Europe, Middle East & Africa), running more than 60 dedicated Apple points of sale in 13 different countries.
Case Study
Established in 2005 , iSTYLE Apple Premium Partner operates one of the biggest chains of Apple stores in CEMEA (Central Europe, Middle East & Africa), running more than 60 dedicated Apple points of sale in 13 different countries.
Every part of our new loyalty program was designed to maximize engagement and stimulate revenues. We were able to increase the average order value of returning customers by 50%
— Kartik Satija, Ecommerce Head
needed an Omnichannel solution to engage with customers throughout their journey, understand their behavior, and offer a personalized experience to maximize Customer Lifetime Value (CLV).
By implementing Datanuum comprehensive Omnichannel platform and capabilities, iSTYLE was able:
Activate customer data in real time.
Setup customized well-crafted loyalty and reward program.
Gather insightful customer feedbacks and reviews.
Automate upselling and cross selling through our customized Product Automation Journey.
Customers
Growth
Conversion
Transactions
AOV Uplift (YoY)
Returning (YaY)
Members
Activation Per
Year
ROI
Dunkin’ Egypt aimed to enhance customer satisfaction and gather valuable feedback to improve its customers’ experience. Dunkin Donuts needed an easy and quick to implement Guest Satisfaction Survey tool that is fast to implement, easy to use by the customers, Highlights area...
Read more
Brands faced challenges with their existing loyalty program: itlacked personalization, failed to engage customers effectively, andhad a very low redemption rate; and therefore was not delivering onits main objectives.
Read more
iSTYLE needed an Omnichannel solution to engage with customers throughout their journey, understand their behavior, and offer a personalized experience to maximize Customer Lifetime Value (CLV).
Read more
Talk to our team to understand how DataNuum can empower your business growth today
