Customer Retention Through Data-Based Customer Engagement and Incentives
Fuel your customer experiences with a combination of hyper-personalization, relevance, and incentives to retain your customers and grow your business.
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Fuel your customer experiences with a combination of hyper-personalization, relevance, and incentives to retain your customers and grow your business.
Request Demo
Datanuum offers your business with one platform to manage the full customer lifecycle. Through our extensive suite of products, designed specifically for marketing teams, we can enable your business to build a solid customer data foundation and then activate and monetize that data to drive more customer traffic and increase their spend.
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Having a solid customer data foundation is critical for any business in today’s very competitive world. Through our DN Foundation suite of products, you can centralize all your customer data across all your channels (online and offline), unify and cleanse it, and enrich it to fuel your business growth
Create one single customer view by connecting all your different channels, brands, and branches and start collecting clean and proper data through our dynamic profile and registration forms capabilities.
Create customer groups relevant to your business based on a wide set of criteria from location, demographics, transactions, behavior, marketing, loyalty, vouchers, feedback and more, to target the right message to the right customers
Stay ahead of the fast changing privacy and data protection regulations by giving your customers easy and secure access to their data and to create trust and transparency
Leverage your data to optimize your online marketing. Get more accurate ROI by tracking online and offline impact of your Ads and leverage your customer data to attract new relevant customers on social media
Empower your staff, whether at the store or at customer service, with an easy and real time access to the single customer view to create exceptional personalized customer interaction
Customers expect nothing less than a personalized, relevant, and timely engagement with your business. With our DN Engage suite of products you can consistently deliver the engagement that your customers expect across all communication channels and collect feedback to help enrich their experiences
Manage your full omni-channel marketing calendar from one central place and easily track the ROI of your campaigns through our powerful campaign insights dashboards
Automate most of your 1:1 customer engagement across all communication channels through our powerful Automation Engine that leverages our Feedback, Vouchers, and Loyalty products to truly create exceptional customer experiences
Collect relevant and timely customer feedback through campaigns and automation after transactions while keeping your management team immediately aware of any bad experiences reported by customers
Incentives not only encourage your customers to provide your business with the data you need but also it helps you drive customer behavior, increase retention, and grow the lifetime value of your customers
Setup digital vouchers that can be redeemed by your customers online and offline, and issue them through campaigns or through automation while tracking the ROI of each one through our voucher Analytics
Setup a powerful loyalty program to award customers not only based on purchases but on many activities from registration to answering a survey to grow customer retention and establish long term loyalty
At Datanuum, we recognize and understand the challenges of growing a business. So we not only give you a powerful marketing technology platform but also the full knowledge and experience of our team to work with you every step of the way.
Ensure we fully understand your business, your unique needs and challenges, so we can tailor our solutions to meet those needs
Make sure you have a very smooth and speedy onboarding process
Assess progress on a regular basis, answer your questions, and provide advice based on market trends
Dunkin’ Egypt aimed to enhance customer satisfaction and gather valuable feedback to improve its customers’ experience. Dunkin Donuts needed an easy and quick to implement Guest Satisfaction Survey tool that is fast to implement, easy to use by the customers, Highlights areas of improvement, improves customer retention, and enhances customer satisfaction.
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Brands faced challenges with their existing loyalty program: it lacked personalization, failed to engage customers effectively, and had a very low redemption rate; and therefore was not delivering on its main objectives.
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iSTYLE needed an Omnichannel solution to engage with customers throughout their journey, understand their behavior, and offer a personalized experience to maximize Customer Lifetime Value (CLV).
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Talk to our team to understand how DataNuum can empower your business growth today
